Privacy Policy

Infunity Privacy Policy 

Infunity (“Infunity”, “us”, “we” or “our”) is committed to respecting your privacy and to  complying with applicable data protection and privacy laws. 

We have provided this Privacy Policy Statement to help you understand how we  collect, use and protect your information when you visit our websites, attend our  events, download our whitepapers, watch our webinars and when you generally use  our products and services. 

For the purpose of applicable data protection legislation (including but not limited to  the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the  company responsible for your personal data is Infunity. 

It is important to point out that we may amend this Privacy Policy from time to time.  Please just visit this page if you want to stay up to date, as we will post any changes  here. 

If you are dissatisfied with any aspect of our Privacy Policy, you may have legal rights  and we have described these as well. 

You can visit our websites without disclosing any personally identifiable information  about yourself (although please note that we may use cookies and collect other non personally identifiable information about your browsing activity – see our cookie policy  for detailed information). 

If you do submit personal information by ordering products, services or completing a  web form registration, for example, you can be assured that we will use your personal  information only to support your continuing relationship with Infunity. 

We wish to help you make informed decisions, so please take a few moments to read  the sections below and learn how we may use your personal information. 

Personal Data Collection 

We endeavour to collect and use your personal information only with your knowledge  and where required by applicable laws, your consent and typically when you order and  subsequently use products and services, make customer enquiries, register for  information or other services, request product information, submit a job application or  when you respond to communications from us (such as questionnaires or surveys).

We may also collect your information if you request a quote from us whether via a  website form or via our live chat in which case it shall be within our legitimate interests  to contact you (subject to any preferences expressed by you) to discuss a sale. 

The type of personal information we may collect could include, for example, your name  and postal address, date of birth, email address, telephone number, email address,  credit/debit card information; lifestyle and other information collected on registration  or through surveys. 

If you choose to provide us with personal information it will be used in support of the  intended purposes stated at the time at which it was collected, and subject to any  preferences indicated by you. 

Non-personal Identifying Information 

We may also collect non-personally identifying information about your visit to our  websites based on your browsing activities. This information may include the pages you  browse and products and services viewed or ordered for example. This helps us to  better manage and develop our sites, to provide you with a more enjoyable,  customised service and experience in the future and to help us develop and deliver  better products and services tailored to your individual interests and needs. 

From time to time, if you consented accordingly we may also store and use your  information to contact you for market research and marketing purposes. We may  contact you by email, phone or mail subject to any marketing preferences specified by  you. 

If you are business customer, we may store and use your information to contact you for  market research and marketing purposes (relying on the soft opt in under applicable  legislation) unless you specifically ask not to be contacted for such purposes. 

How will we use your information? 

We may use your information for a number of purposes which includes: processing your  orders and managing and administering your account; delivering any services, products  or information requested by you; responding to complaints, support tickets or account  

enquiries; administering debt recoveries; verifying your identity when required (you  may lose your password or security information for example, and we may then need to  ask you for other ‘identifiable’ information to protect your data from unauthorised  access).

We may also undertake market and product analysis based on your use of our services  and products and contact you with information about new developments, products,  services and special offers by post, telephone and automated means such as mobile  text message (SMS), Email and the internet (subject to any preferences expressed by  you). 

If you have downloaded a whitepaper we may contact you by telephone to ask your  views and feedback on the whitepaper you downloaded. 

If you have attended one of our events we may contact you by telephone to ask your  views and feedback on the event you attended. 

If you have downloaded one of our webinars we may contact you by telephone to ask  your views and feedback on the webinar you attended. 

If you have consented to receive details of products and services, events and training  you can contact us at any time to have your details removed from lists used by us for  any or all of those purposes or from lists maintained by our recruitment team, to update  your information or to otherwise tell us how you would like to receive information  about our and/or third party products and services – the choice is yours. 

When will we disclose your information to others? 

We may only disclose information about you and contact details to (i) companies  within Infunity for the purposes and subject always to the terms of this Privacy Policy  Statement; (ii) in the event that we undergo re-organisation or are sold to a third party,  in which case you agree that any personal information we hold about you may be  transferred to that re-organised entity or third party for the purposes and subject to the  terms of this Privacy Policy Statement 

Please note that Infunity does not sell or pass your personal information to third parties  (other than as set out in the paragraph above) unless you have given us permission or  unless it is strictly necessary to deliver the products and services ordered or used by  you and you are notified beforehand. 

For example, we may disclose your data to a credit card company to validate your  credit card details and obtain payment when you buy a product or service. We may also  have to disclose some limited details to third party suppliers of software for audit  reasons and/or when third party suppliers of software are involved in trouble-shooting  on customer solutions.

Infunity may also be obliged to disclose your personal information to meet any legal or  regulatory requirements (for example to comply with a court order) or obligations in  accordance with applicable law. 

Information Security 

Infunity recognises that its customers are increasingly concerned about how companies  protect personal information from misuse and abuse and about privacy in general.  Infunity is constantly reviewing and enhancing its technical, physical and managerial  procedures and rules to protect your personal data from unauthorised access,  accidental loss and/or destruction. We use industry standard TLS certificates to provide  encryption of data in transit, for example, all access to Infunity’ websites and  management portals is covered by HTTPS. 

Please be aware that communications over the Internet, such as emails/webmails, are  not secure unless they have been encrypted. Your communications may route through  a number of countries before being delivered – this is the nature of the World Wide  Web/Internet. Infunity cannot accept responsibility for any unauthorised access or loss  of personal information that is beyond our control. 

Privacy Support 

Infunity reserves the right to amend or modify this Privacy Policy Statement at any time  and in response to changes in applicable data protection and privacy legislation. 

If we decide to change our Privacy Policy, we will post the changes on our website so  you know what information we collect and how we use it. If at any point we decide to  use personal information in a manner different from that stated at the time it was  collected, we will tell you. You will have a choice as to whether or not we are able to  use your information in this different manner.